Helpdesk Support Specialist

4 weeks ago


Waco, Texas, United States Pattillo, Brown & Hill, LLP Full time

About the Role:

Pattillo, Brown & Hill, LLP is seeking a skilled Helpdesk Technician to join our dynamic IT team in Waco, Texas. As a Helpdesk Technician, you will be responsible for providing timely technical assistance to end-users, conducting independent research to troubleshoot and resolve technical issues, and collaborating with IT team members to tackle complex technical challenges.

Key Responsibilities:

  • Respond to incoming support requests and provide technical assistance to end-users.
  • Conduct independent research to troubleshoot and resolve technical issues.
  • Address technical problems related to PCs, printers, and networks.
  • Collaborate with IT team members to tackle complex technical challenges.
  • Document and track support requests, resolutions, and activities in the helpdesk ticketing system.
  • Participate in a rotating on-call schedule to offer support after business hours.
  • Assist with system and software upgrades and installations.
  • Provide remote technical support to end-users as needed.

Requirements:

  • High School Diploma or equivalent required; an Associate degree in Computer Science or a related field is preferred.
  • 1-3 years of experience in a helpdesk or technical support role.

Why Work with Us:

Pattillo, Brown & Hill, LLP is a high-performing, solution-oriented team committed to supporting your career growth through innovation, integrity, and work-life balance. We offer flexible work from home options and a competitive salary package.



  • Waco, Texas, United States Pattillo, Brown & Hill, LLP Full time

    Job Summary: We are seeking a skilled Helpdesk Technician to join our dynamic IT team in Waco, Texas. As a Helpdesk Technician, you will be responsible for providing technical support to end-users, troubleshooting PC, printer, and network issues, and documenting support requests and resolutions.Key Responsibilities:Respond to incoming support requests and...


  • Waco, Texas, United States Pattillo Brown and Hill LLP Full time

    About the Role:We are seeking a skilled Helpdesk Technician to join our dynamic IT team at Pattillo, Brown & Hill, L.L.P. in Waco, Texas. As a Helpdesk Technician, you will be responsible for providing timely technical assistance to end-users, conducting independent research to troubleshoot and resolve technical issues, and collaborating with IT team members...


  • Waco, Texas, United States Pattillo, Brown & Hill, LLP Full time

    Job OverviewPattillo, Brown & Hill, L.L.P. is seeking a skilled Helpdesk Technician to join our dynamic IT team in Waco, Texas. As a key member of our team, you will be responsible for providing timely technical assistance to end-users, conducting independent research to troubleshoot and resolve technical issues, and collaborating with IT team members to...


  • Waco, Texas, United States Pattillo, Brown & Hill, LLP Full time

    About Us: Pattillo, Brown & Hill, L.L.P. is a dynamic and innovative law firm seeking a skilled Helpdesk Technician to join our IT team in Waco, Texas. We value a positive work environment and are looking for a dedicated team member with excellent communication skills, strong troubleshooting capabilities, and a proactive attitude.Key Responsibilities:Respond...


  • Waco, Texas, United States Girling Personal Care Full time

    About Our Company:Girling Personal Care is a member of the Gentiva family, an industry leader in hospice, palliative, home health, and personal home care.We provide physical, spiritual, and emotional support to patients and their families, making a lasting difference in people's lives every day.Our comprehensive benefits package includes health insurance, a...


  • Waco, Texas, United States GreenEcho LLC Full time

    We are seeking a skilled Technical Support Specialist to provide exceptional customer service and technical support to our network of distributors across the United States.You will be working inside of our ticketing service Freshservice and may be required to assist in chat queues at times.Key Responsibilities:Responding to incoming calls and emails from...


  • Waco, Texas, United States Medline Industries Full time

    Job Summary:We are seeking a skilled ERP Technical Support Specialist to join our team at Medline Industries.Key Responsibilities:Provide technical support for Medline's Logistics Systems, including Warehouse Management, Transportation Management, and Labor Management Systems.Assist the user community and development team in the design, development,...


  • Waco, Texas, United States Wyndy LLC Full time

    About the RoleWe are seeking a dedicated and enthusiastic individual to join our team as an After School Support Specialist. In this role, you will provide support to students in after school programs, creating engaging and educational activities that promote positive behavior and social skills.Key ResponsibilitiesAssist students with homework and academic...


  • Waco, Texas, United States Holiday Inn Express Waco Full time

    The Sales and Marketing Support Specialist at Holiday Inn Express Waco is responsible for providing administrative support to the sales and marketing department in optimizing revenue and bookings for the hotel.Key Responsibilities: Assist in optimizing revenue and bookings for the hotel Provide administrative support to the sales and marketing department...


  • Waco, Texas, United States Holiday Inn Express Waco Full time

    The Sales and Marketing Support Specialist at Holiday Inn Express Waco is responsible for assisting the sales and marketing department in optimizing revenue and bookings for the hotel. Key responsibilities include maintaining organized and accurate filing systems, performing research functions on competitive hotels and trends, and gathering and assembling...

  • Peer Specialist

    4 weeks ago


    Waco, Texas, United States VETERANS HEALTH ADMINISTRATION Full time

    Job SummaryThis Peer Specialist position is a unique opportunity to make a meaningful difference in the lives of Veterans. As a Peer Specialist, you will be part of a multidisciplinary team providing support and guidance to Veterans in their mental health recovery journey.Key ResponsibilitiesProvide peer support services to Veterans, including counseling,...


  • Waco, Texas, United States ThreePDS Inc. Full time

    Job Summary:We are seeking a skilled Field Engineer 3 to join our team at ThreePDS Inc. As a Field Engineer 3, you will be responsible for installing, diagnosing, maintaining, and servicing computer-related products at customer sites and/or depot locations.Key Responsibilities:Provides support for software, hardware, and networking support for desktops,...


  • Waco, Texas, United States Baylor Scott & White Health Full time

    Job SummaryThe Surgical Support Technician role at Baylor Scott & White Health is a vital part of our healthcare team. As a Surgical Support Technician, you will be responsible for ensuring the efficiency of our operating rooms before, during, and after surgical procedures.Key ResponsibilitiesAssist with room setup and turnover, supplies, and equipment...


  • Waco, Texas, United States Ascension Full time

    Job SummaryAs a Patient Care Tech at Ascension, you will provide exceptional patient care and support to patients in a hospital setting. This role requires a compassionate and detail-oriented individual who can work effectively in a fast-paced environment.Key ResponsibilitiesAid patients with entry and exit of the hospitalAssist patients with personal care...


  • Waco, Texas, United States Mentoring Alliance Full time

    About the Role:Mentoring Alliance is a nonprofit religious organization that is certified as a Best Christian Workplace with a flourishing workplace culture. We exist to mobilize godly people into the lives of kids and families to provide tangible help and eternal hope.Key Responsibilities:Provide high-quality customer service to Mentoring Alliance...


  • Waco, Texas, United States Globe Life AO - Sean Terry Full time

    Unlock Your Potential as a Virtual Insurance SpecialistAre you ready to embark on a fulfilling career journey with unparalleled flexibility? We invite you to explore our exciting opportunity as a Virtual Insurance Specialist with Globe Life AO - Sean Terry.Key Responsibilities:Engage with clients to deliver exceptional service and demonstrate in-depth...


  • Waco, Texas, United States Home Depot Full time

    Job Title: Asset Protection SpecialistAt Home Depot, we're committed to providing a safe and secure shopping environment for our customers. As an Asset Protection Specialist, you'll play a critical role in preventing financial loss caused by theft and fraud.Key Responsibilities:Support safety and environmental program compliance in assigned storesIdentify...


  • Waco, Texas, United States Staff Management | SMX Full time

    Energize your career with Staff Management | SMX. We're seeking an Administrative Assistant to join our dynamic team in a temp-to-hire role. Take charge of your workday with a schedule of Monday-Friday, 8:00 AM to 5:00 PM, and earn a competitive hourly rate. If you're a motivated and organized individual, send your resume to our RPS Recruiter Melanie for...


  • Waco, Texas, United States Heart of Texas Region MHMR Center Full time

    Job Summary: We are seeking a skilled Mental Health Specialist to join our team at the Heart of Texas Region Behavioral Health Network. As a Mental Health Specialist, you will play a critical role in providing mental health services to individuals involved in the criminal justice system. Your primary responsibilities will include conducting interviews and...


  • Waco, Texas, United States Texas Department of Aging & Disability Services Full time

    Job Title: Regulatory Compliance SpecialistJob Summary:We are seeking a highly skilled Regulatory Compliance Specialist to join our team at the Texas Department of Aging & Disability Services. As a Regulatory Compliance Specialist, you will be responsible for conducting on-site inspections and investigations in Texas long-term care facilities to assess their...