Store Operations Manager
1 day ago
The hourly rate for this position ranges from $21.50 to $27.95. Actual pay rate will vary based on a candidate's location, qualifications, skills and experience.
Information about benefits can be found here.
As our Store Supervisor and a member of the Converse Management team, you will assist the Store Manager in achieving sales and profitability targets and providing direction to other store employees. Help ensure long-term business growth by providing outstanding merchandising and customer service within the Converse Outlet StoreOperational and Merchant Excellence:
Ensure consistent execution of operating and merchant standards.
Open and close store per operating procedures and standard processes
Partner with SM to ensure that all visual merchandising, promotions, and markdowns are completed within guidelines and on time (to include mismates, obsolete, and defectives)
Follow our shipment standard processes and policies
Ensure that employees are cross-trained as appropriate in all areas of operation, such as footwear, apparel, equipment, cashiering, and back of the house.
Customer Service:
As a Converse Brand Ambassador, you spearhead and demonstrate the STARS MANTRA daily.
Consistently communicates financial objectives and critical metrics such as daily goals and hourly readings. Your role is to mentor and encourage team members to reach those goals.
Financial Performance:
Assist in delivering the Financial Budget.
In this role, you add to the store's financial performance through efficiency for critical sales, revenue, and shrinkage metrics, including conversion rates, UPT, and ADPTs.
Qualifications:
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