Chief Operating Officer
3 weeks ago
Job Title: Chief Operating Officer - Strategic Growth Leader
Job Summary:
The Chief Operating Officer will be responsible for leading day-to-day operations and ensuring the seamless functioning of all co-working spaces. This role will focus on optimizing operational efficiency, enhancing the customer experience, and executing the company's strategic initiatives.
Key Responsibilities:
- Operational Leadership: Oversee the daily operations of all co-working locations to ensure smooth, efficient, and cost-effective operations.
- Strategic Execution: Translate the company's strategic vision into actionable operational plans.
- Team Leadership: Manage and mentor the operations team, including community managers and regional leaders.
- Customer Experience: Ensure an exceptional customer experience by maintaining high standards of service, cleanliness, and functionality across all spaces.
- Financial Oversight: Work closely with the CFO to manage budgets, control costs, and ensure financial targets are met.
- Expansion and Growth: Support the company's expansion efforts by identifying potential locations, overseeing build-outs, and managing operational setup for new spaces.
- Vendor and Partner Management: Manage relationships with key vendors and partners, including property managers, maintenance teams, and technology providers.
- Compliance and Safety: Ensure compliance with local regulations, health and safety standards, and company policies.
Requirements:
- Education: Bachelor's degree in Business Administration, Operations Management, or a related field; MBA preferred.
- Experience: Minimum of 10+ years of experience in operations leadership, preferably within the hospitality, real estate, or co-working space industries.
- Proven Track Record: Demonstrated success in scaling operations, managing multi-location teams, and driving business growth.
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