Service Operations Lead

7 days ago


Spokane, Washington, United States Rite Aid Full time
Rite Aid Service Operations Lead Opportunity

As a Service Operations Lead at Rite Aid, you will play a critical role in supervising store associates while assisting with daily store operations. Your purpose is to provide direction where needed and serve as an ongoing example of exceptional customer service.

Why You Will Thrive Here:
  • You are passionate about delivering top-notch customer service.
  • You enjoy leading teams and fostering a positive work environment.
  • You have a keen sense of optimizing processes and procedures.
  • You consistently exceed expectations and strive for excellence in all aspects of your work.

A Day in the Life of a Service Operations Lead:
  • Supervise and assist store associates with daily operational tasks.
  • Provide support to customers with their shopping needs and transactions.
  • Tend to merchandising tasks via plan-o-gram.
  • Perform receiving and stocking procedures according to company guidelines.
  • Count and reconcile cash register drawers.
  • Maintain a safe, clean, and pleasing environment for customers and associates.

Education and Experience:
  • H.S. Diploma or General Education Degree (GED) required.
  • At least one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.

Compensation and Benefits:
The typical starting pay range for this position is between $16.28 - $17.75 per hour, although wages can vary based on experience and geography. In addition to competitive pay, we offer a comprehensive benefits package, including health plans, generous paid time off, 401K matching, and career growth opportunities.

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