Assistant Branch Manager II

3 weeks ago


Laurel, Mississippi, United States Cadence Bank Full time
Job Summary:
Cadence Bank is seeking an experienced Assistant Branch Manager II to assist the Branch Manager in the daily activities of the branch office. This is an onsite position that requires a positive and professional environment within the workplace for teammates and customers.

Responsibilities:
Ensure a positive and professional environment within the workplace for teammates and customers. Assist the branch manager in all aspects of managing the branch including hiring, training, scheduling, and coaching team member performance. Maintain knowledge of all policies and procedures to make decisions in regard to check approvals and overrides in the absence of the manager. Represent the bank in business and community development activities, including prospecting and CRA, as requested by the branch manager. Proactively seek prospects through outreach and follow-up. Lead teammates by example by offering exceptional customer service and coach the team to provide the same level of service. Handle customer complaints in a positive and professional manner in the absence of the manager. Participate in all sales initiatives and sales focuses and coach and encourage teammate participation. Maintain knowledge of and assist with all personal banker activities including but not limited to -Maintain a strong working knowledge of products and services. Engage customers and prospects through the use of questions and needs assessment to uncover needs. Open new deposit accounts and maintain existing deposit accounts while following all policies and procedures.

Skills:
Good Written, verbal and supervisory skills. Excellent interpersonal and customer service skills.

Education:
Bachelor's degree (preferred) or equivalent work experience. High School (required).

Experience:
Five to six years of relevant experience. Minimum one to three years of supervisory experience preferred.

Characteristics:
Regular and reliable attendance. Works cooperatively with others.

Cadence Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, veteran status, genetic information or any other status protected under applicable local, state or federal nondiscrimination laws.

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