Storage Assistant Manager

2 days ago


San Rafael, California, United States Keller Estate Full time
Job Title: Storage Assistant Manager

We are seeking a highly organized and detail-oriented Storage Assistant Manager to join our team at Keller Estate. As a key member of our storage operations team, you will be responsible for ensuring exceptional tenant experiences and contributing to the profitability of our properties.

Key Responsibilities:
  • Sales Office Operations: Open the sales office promptly, log into Web Self Storage, and run openings and letters reports.
  • Collections and Availability: Run delinquency collections reports, compare room availability with the waitlist, and ensure timely follow-up on documented issues.
  • Communication and Documentation: Check email and phone messages regularly, respond to urgent issues, and maintain company standards of cleanliness and appearance.
  • Check Processing: Separate check payments, apply checks to respective tenants, and retain them for management check processing.
Requirements:
  • Proficiency: MS Word, Excel, and Outlook.
  • Familiarity: Web Self-Storage (training will be provided).
  • Experience: At least one year of prior experience in the self-storage industry or retail sales.
  • Skills: Excellent customer service skills, basic troubleshooting skills, and comfort with minor handyman duties.
Benefits:
  • Competitive Salary: $19-$21 depending on experience.
  • PTO: Paid time off.
  • Paid Holidays: Enjoy paid holidays.
  • Opportunity to Grow: Opportunity to grow within the company.


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