Key Account Executive
3 weeks ago
Job Title: Key Account Executive
Job Summary: LabCorp is seeking a Key Account Executive to help identify and shape opportunities for LabCorp Diagnostics continued growth.
Responsibilities:
- Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
- Function as a liaison between the client and the LabCorp operations team in relation to client needs
- Provide ongoing service and problem resolution to customer base
- Ensure customer retention by providing superior customer service
- Recommend solutions that are client focused and persuasive
- Provide account management for client's day to day operations
- Upsell current book of business to increase organic growth
- Work closely with senior sales representatives to grow book of business
- Continuously provide educational material to the client base
- Resolve any customer related issues in a timely manner
- Meet and exceed monthly retention and upsell goals on a regular basis
Requirements:
- Bachelor's degree is preferred
- Previous outside sales experience or account management of 3+ years is preferred
- Experience in the healthcare industry is a plus
- Proven success managing a book of business
- Superior customer service skills with the ability to build trust-based relationships
- Effective communication skills, both written and verbal
- Ability to deliver results in a fast paced, competitive market
- Excellent time management and organizational skills
- Proficient in Microsoft Office
- Ability to travel overnight as needed
- Valid driver's license and clean driving record
Pay Range: $75k-$80k plus commissions
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
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