Key Account Executive

3 weeks ago


San Jose, California, United States LabCorp Full time

Job Title: Key Account Executive

Job Summary: LabCorp is seeking a Key Account Executive to help identify and shape opportunities for LabCorp Diagnostics continued growth.

Responsibilities:

  • Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
  • Function as a liaison between the client and the LabCorp operations team in relation to client needs
  • Provide ongoing service and problem resolution to customer base
  • Ensure customer retention by providing superior customer service
  • Recommend solutions that are client focused and persuasive
  • Provide account management for client's day to day operations
  • Upsell current book of business to increase organic growth
  • Work closely with senior sales representatives to grow book of business
  • Continuously provide educational material to the client base
  • Resolve any customer related issues in a timely manner
  • Meet and exceed monthly retention and upsell goals on a regular basis

Requirements:

  • Bachelor's degree is preferred
  • Previous outside sales experience or account management of 3+ years is preferred
  • Experience in the healthcare industry is a plus
  • Proven success managing a book of business
  • Superior customer service skills with the ability to build trust-based relationships
  • Effective communication skills, both written and verbal
  • Ability to deliver results in a fast paced, competitive market
  • Excellent time management and organizational skills
  • Proficient in Microsoft Office
  • Ability to travel overnight as needed
  • Valid driver's license and clean driving record

Pay Range: $75k-$80k plus commissions

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.



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