Customer Service Ambassador

6 days ago


Kernersville, North Carolina, United States Tops & Trends Full time
Unlock Your Career Potential as a Customer Service Representative at Tops & Trends

We are seeking a highly motivated and enthusiastic individual to join our Kernersville office's customer service team as a Customer Service Representative.

Tops and Trends, the leading certified automotive Restyler in the Southeast, provides comprehensive products and services to dealerships and retail consumers, including leather interiors, power sunroofs, vehicle electronics, and more.

As a Customer Service Representative, you will be responsible for providing exceptional customer experiences, assessing customer needs, and scheduling work. You will also manage quotes, sales orders, and work flows in CRM, coordinate between sales and production teams, schedule inbound and outbound vehicle deliveries, and perform various customer-facing tasks.

The Ideal Candidate
  • Must have 3+ years of prior customer service experience or equivalent
  • Should possess strong communication and problem-solving skills
  • Proficiency in Microsoft and Google suites is a plus

A competitive salary and benefits package, including medical, dental, paid holidays, PTO, 401K, and comprehensive training, make this an attractive opportunity for the right candidate.

If you are a detail-oriented, organized, and customer-focused individual with excellent communication skills, we encourage you to apply. A valid driver's license and clean driving record are required.



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