Stringed Instrument Maintenance Specialist

7 days ago


Syracuse, New York, United States Guitar Center Full time

At Guitar Center, we are committed to fostering a creative and inclusive work environment that enables musicians and non-musicians alike to experience the joy of creating music.

We are seeking a skilled Stringed Instrument Maintenance Specialist to join our team. As a key member of our retail guitar repair department, you will be responsible for providing high-quality maintenance and repair services on customer-owned instruments, ensuring a positive customer experience through exceptional craftsmanship.

The ideal candidate will possess a strong understanding of repairing guitars and have foundational product knowledge on Guitar Center products. You will interact with customers, service customer-owned instruments, maintain store-owned gear, complete warranty repair work, and perform additional duties as assigned.

In this role, you will have the opportunity to develop your skills and knowledge, including product, store operations, sales, and leadership. You will also be able to effectively train learners and communicate information and techniques so that they are retained.

Guitar Center offers competitive pay rates, ranging from $16.00 to $24.00 per hour, plus commission depending on background and experience. We also provide robust benefits and perks, including medical, dental, vision, 401(k) with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

If you are a motivated and detail-oriented individual with a passion for music and customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide high-quality maintenance and repair services on customer-owned instruments
  • Maintain store-owned gear and complete warranty repair work
  • Interact with customers to ensure a positive customer experience
  • Develop skills and knowledge in product, store operations, sales, and leadership
  • Effectively train learners and communicate information and techniques

Requirements:

  • Skilled understanding of repairing guitars
  • Foundational product knowledge on Guitar Center products

Salary Range: $16.00 - $24.00 per hour, plus commission



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