Retail Manager Customer Experience Part Time

2 days ago


Wichita, Kansas, United States Michael's Inc Full time
About This Role

We're seeking a highly skilled Retail Manager to lead our customer experience team in creating an engaging and inspiring shopping environment. As a creative leader, you'll be responsible for delivering exceptional customer service, driving sales growth, and fostering a positive store culture.

Key Responsibilities
  • Customer Service Excellence: Provide personalized support to customers, ensure seamless transactions, and maintain high standards of product knowledge.
  • Sales Performance: Drive sales growth by analyzing sales data, identifying trends, and implementing effective strategies to meet or exceed targets.
  • Team Leadership: Foster a collaborative and inclusive work environment, coach and develop team members to achieve their full potential, and promote a culture of open communication.
  • Store Operations: Ensure efficient day-to-day store operations, manage inventory, and maintain a clean and organized store environment.
  • Event Planning: Plan and execute in-store events, promotions, and visual merchandising displays that drive foot traffic and increase sales.
Requirements
  • Retail Management Experience: Proven track record of leading retail teams, managing store operations, and driving sales growth.
  • Customer Service Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Leadership Qualities: Strong coaching and development skills, with the ability to inspire and motivate team members to achieve their best.
  • Time Management: Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced retail environment.
Benefits

We offer a competitive salary range of $65,000 - $85,000 per year, depending on experience, as well as a comprehensive benefits package including health insurance, paid time off, and tuition assistance.

About Us

At Michaels Inc., we're passionate about helping people create and express themselves through art and craft. We're committed to providing an inclusive and supportive work environment that fosters creativity, innovation, and growth.



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