Guest Relations Cashier
1 week ago
We are seeking a highly motivated and customer-focused Guest Relations Cashier to join our team at Steamboat Ski & Resort. As a key member of our winter operations team, you will be responsible for providing exceptional guest service, selling and promoting various products and services, and maintaining a positive and professional demeanor in a fast-paced environment.
Key Responsibilities- Sell and promote lift tickets, season passes, Snow Sports School, and Mountain Camp to guests
- Work in various locations, including the Main Ticket Office, Mountain Camp, and Sunset Happy Hour
- Accountable for all receipts, coupons, and vouchers collected and daily reconciliation of sales stations
- Creation of advanced orders, fulfillment of advance orders, and accurate processing of sale transactions, returns, and refunds
- Maintain a professional demeanor and provide continued exemplary service in a fast-paced, high-volume work environment
- Minimum of 1 year customer service experience required
- Prior cash handling experience preferred
- Must have greater than average computer proficiency and strong keyboard skills
- Must be neat, accurate, and well-organized
- Multi-task in a fast-paced environment and maintain a positive/friendly attitude often under stressful conditions
- Competitive hourly pay rate starting at $19.50 per hour
- Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer
- Discounted skiing and riding for friends and family of eligible employees
- Vacation and Sick Time policies for eligible employees
- Generous discounts on outdoor gear, apparel, rental cars, and more
We are an equal opportunity employer and maintain a drug-free workplace. All employees and candidates are reminded that we adhere to all applicable labor and employment laws and regulations.
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