Financial Aid Specialist

2 days ago


Dearborn, Michigan, United States Henry Ford College, MI Full time
Job Title: Financial Aid Specialist

Henry Ford College is seeking a highly skilled Financial Aid Specialist to join our team. As a Financial Aid Specialist, you will play a critical role in providing financial aid advising, processing and packaging of financial aid requests, and assisting in the administration of federal, state, and institutional financial aid programs.

Key Responsibilities:
  • Maintain knowledge and understanding of federal and state financial aid regulations.
  • Perform and understand needs analysis procedures/processes.
  • Review financial aid application documents to verify accuracy and completeness.
  • Process applications for financial aid, including needs analysis/assessment, verification, determining financial aid eligibility, and packaging/awarding of federal, state, and institutional aid programs.
  • Administer/apply the standards of satisfactory academic progress for all financial aid programs and counsel students as to their compliance.
  • Exercise professional judgment to resolve complex issues relating to student financial aid.
  • Serve as a resource to other professional, administrative, and clerical staff members in interpreting financial aid regulations, policies, and procedures.
  • Counsel, advise, and provide written, as well as telephone, and in-person, communications to students, parents, and outside offices/agencies on all phases of financial aid office operations, policies, and procedures.
  • Serve on committees to assist in drafting and/or developing guidelines and procedures related to the processing and delivery of financial aid.
  • Act as a liaison between the Financial Aid Office and selected College departments/units/agencies as assigned.
Requirements:
  • Bachelor's degree from a regionally accredited institution.
  • One year of work experience in financial aid program administration and customer service.
  • Thorough understanding of federal financial aid regulations related to verification, Satisfactory Academic Progress, and the processing of federal financial aid.
  • Ability to handle confidential information.
  • Demonstrated ability to work collaboratively.
  • Experience working with an integrated administrative computer software system.
  • Proficiency in Microsoft Office 360 (focus on Excel).
Benefits:
  • Employee assistance program.
  • 403B and 457B saving and retirement plans with Roth contribution options.
  • Vacation time/PTO.
  • Holidays.
  • Tuition waiver.
  • Comprehensive medical insurance.
  • Employer paid vision and dental.
  • Long/short term disability.
  • Flex spending and health saving accounts.
  • Professional Development opportunities.


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