Apparel Sales Team Lead
1 week ago
We believe in the transformative power of sports to change lives. As a team, we play a crucial role in fostering confidence and excitement by equipping all athletes to achieve their dreams.
Our commitment to creating an inclusive and diverse workforce reflects the communities we serve.
The Role: Lead Apparel Sales Team Member
This is a critical leadership position that directly impacts both brand standards execution and teammate experience. Working closely with the Assistant Store Manager and Store Manager, you will be our in-store expert in your business/departments, focusing on delivering exceptional customer service and providing direction to teammates. Your ability to lead by example, build empathy, persist in the face of adversity, maintain optimism, and collaborate with colleagues will set you apart.
Become an Expert in Our Business
- Observe in-store interviews and department tours to support building a strong team.
- Foster a culture of mutual trust, respect, and contribution among teammates to enhance store recognition culture.
- Plan, organize, and control daily activities 30 days in advance, guided by the Assistant Store Manager, including allocating necessary resources to execute assignments, game plans, projects, or events.
Operational Excellence
- Effectively delegate tasks based on priority levels to ensure brand standards are met, programs executed, and tasks completed daily.
- Uphold company merchandising and presentation standards through established floor sets, signage requirements, price changes, inventory presentation, and replenishment guidelines.
Developing Our Talent
- Assist the store leadership team with general supervision according to Company policies and procedures, as applicable.
- Provide training on company procedures and programs to new and existing teammates, including cross-training opportunities.
- Focus on coaching and developing yourself and others; provide hands-on coaching and explain the reasoning behind tasks, plans, and processes.
Leadership Traits
The Leadership Competencies outline what makes great people leaders. They define the behaviors of leaders who drive business success and build top talent. These competencies include:
- Ensuring Accountability
- Customer Focus
- Collaboration
- Building Trust
- Decision Quality/Decision Making Abilities
- Action Orientation
- Engagement Driver
- Talent Development
- Effective Team Building Skills
Key Qualifications
- Flexible availability, including evenings, weekends, and holidays.
- Prior retail sales experience or customer-focused background preferred.
- Ability to stand, bend, stoop, reach, push, pull, and lift up to 15-35 pounds items repetitively (up to 25 times per hour).
- Ability to work extended periods (up to 4 hours) standing or walking.
- Ability to work at heights above 4 feet using ladders, aerial lifting devices, or platforms.
- Capacity to perform repetitive motions for short durations (up to 2 hours continuously).
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