Cloud Operations Specialist

4 weeks ago


Harrisonburg, Virginia, United States Sysco Full time
Job Summary

The Cloud Operations Specialist is responsible for supporting the day-to-day operations and maintenance of Sysco's Data Center and Operating Sites (OpSite) infrastructure.

This role involves server administration, desktop and server patching, and Level 2 support for compute/storage edge and data center hardware (servers, networks, storage).

The ideal candidate will assist in ensuring the efficient and effective delivery of private cloud services, contributing to a resilient and strategic IT backbone for the company.

Key Responsibilities
  • Perform regular server administration tasks including installation, configuration, and maintenance.
  • Apply patches and updates to desktops and servers, ensuring compliance with security standards.
  • Monitor server performance and troubleshoot issues as they arise.
  • Provide Level 2 support for compute/storage edge and data center physical or virtual equipment including servers, networks, and storage devices.
  • Resolve technical issues escalated from Level 1 support and ensure timely resolution.
Requirements
  • Associate's degree in Information Technology, Computer Science, or a related field.
  • 3-5 years of experience in server administration, including installation, configuration, and maintenance of virtual machines and operating systems.
  • Proficiency in applying patches and updates to desktops and servers.
  • Strong troubleshooting skills for resolving Level 2 support issues related to compute, storage, edge and data center hardware.
Preferred Qualifications
  • Bachelor's degree in computer information systems or a related field.
  • Experience with server and desktop patching in a corporate environment.
  • VMWare and Nutanix Experience managing virtual machines.
  • IT Experience in a Colocated Data Center, managing hardware, and cleanly cabling equipment.


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