Part Time Weekend Concierge Assistant
4 weeks ago
Flats LLC is seeking a highly skilled and customer-focused Residential Concierge to join our team. As a key member of our property management team, you will be responsible for delivering exceptional guest service to our residents and their guests.
Key Responsibilities- Provide exceptional customer service to residents and their guests, responding to inquiries and resolving issues in a timely and professional manner.
- Assist residents with package deliveries, dry cleaning, and other services as needed.
- Monitor and maintain the property's common areas, including the lobby and amenity spaces.
- Collaborate with management to implement and support resident functions and events.
- Perform other duties as assigned by Property Management.
- High school diploma or equivalent required.
- Excellent written and verbal communication skills.
- Industry best customer service skills.
- Experience with Microsoft Office products.
- Ability to work independently and as part of a team.
This is a fast-paced environment with multiple interruptions, changes in workload, competing priorities, extended hours, and deadline situations. You will be exposed to and expected to respectfully interact with a variety of attitudes and personalities, including tenants, co-workers, outside vendors, and management.
Physical DemandsThis position requires standing for up to 8 hours, lifting up to 50 lbs, walking long distances throughout the property, and frequent exposure to inclement weather.
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