Part Time Weekend Concierge Assistant

4 weeks ago


Chicago, Illinois, United States Flats LLC Full time
Job Summary

Flats LLC is seeking a highly skilled and customer-focused Residential Concierge to join our team. As a key member of our property management team, you will be responsible for delivering exceptional guest service to our residents and their guests.

Key Responsibilities
  • Provide exceptional customer service to residents and their guests, responding to inquiries and resolving issues in a timely and professional manner.
  • Assist residents with package deliveries, dry cleaning, and other services as needed.
  • Monitor and maintain the property's common areas, including the lobby and amenity spaces.
  • Collaborate with management to implement and support resident functions and events.
  • Perform other duties as assigned by Property Management.
Requirements
  • High school diploma or equivalent required.
  • Excellent written and verbal communication skills.
  • Industry best customer service skills.
  • Experience with Microsoft Office products.
  • Ability to work independently and as part of a team.
Work Environment

This is a fast-paced environment with multiple interruptions, changes in workload, competing priorities, extended hours, and deadline situations. You will be exposed to and expected to respectfully interact with a variety of attitudes and personalities, including tenants, co-workers, outside vendors, and management.

Physical Demands

This position requires standing for up to 8 hours, lifting up to 50 lbs, walking long distances throughout the property, and frequent exposure to inclement weather.



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