Loan Operations Supervisor
7 days ago
Provident Financial Services is seeking a highly skilled Loan Operations Supervisor to oversee the post-closing process for commercial lending.
About the RoleThe successful candidate will be responsible for managing a team of post-closing staff, ensuring timely completion of loan documents and maintaining accurate records.
We estimate the salary for this role to be around $85,000 per year, based on industry standards and location.
Key Responsibilities- Manage and coordinate the tracking of post-closing documentation to ensure timely follow-up and review for accuracy.
- Review and maintain the Commercial Package Exception Report, distributing updated reports to management weekly.
- Oversee the UCC filing and continuation process to ensure the bank retains its proper lien position.
- Assist with daily department responsibilities, including telephone inquiries and problem-solving with customers and other bank departments.
- Act as a liaison between Post Closing, Business Lines, and Commercial Loan Closers and Record Retention.
- Manage the monitoring and maintenance of the Bank's imaging system to ensure scanning is up-to-date and accurate.
- Monitor and update Department procedures.
- Provide effective leadership to the assigned work unit, ensuring staff has the tools and training to deliver quality results.
- Bachelor's degree or equivalent experience.
- 5+ years of experience in commercial loan closing.
- Knowledge of commercial loan closing processes and ability to apply that knowledge in everyday activities.
- Strong verbal, communicative, and written skills.
- Ability to manage heavy workflow, resolve problems independently, and attend to detail.
- Proficient with software and systems programs.
- Ability to work independently, make good decisions on individual and team workflow, and recognize when to escalate for additional guidance.
This role is mainly performed in a normal office environment with moderate noise levels.
- Prolonged sitting.
- Lifting from 5 to 10 lbs (printer paper, storage boxes).
- Occasional bending or overhead lifting (storing files or boxes).
This job description may not be all-inclusive, and employees are expected to perform other duties as assigned and directed by management.
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