Field Service Engineer

4 weeks ago


Lafayette, Louisiana, United States Cook Medical Full time
Job Title: Field Service Engineer

We are seeking a highly skilled Field Service Engineer to join our team at MED Institute. As a Field Service Engineer, you will be responsible for providing exceptional service and maintenance to our clients' MRI equipment.

About MED Institute

MED Institute is a leading provider of medical device testing, data analysis, and regulatory submission preparation services. With over 30 years of experience, our team has the expertise and knowledge to guide medical devices through the complex process of product development.

Responsibilities
  • Coordinate and implement all phases of service and maintenance activities related to MRI suites
  • Interact and communicate effectively with team members and clients
  • Interface with vendors to ensure seamless service delivery
  • Provide exceptional customer service, setting clear expectations and resolving issues as they arise
  • Work independently to solve problems and utilize available tools and resources
  • Maintain well-controlled documentation, including written protocols and reports
Qualifications
  • Bachelor's degree in Electrical Engineering Technology or a related field
  • Minimum 2 years of experience working in a related field
  • Strong written and verbal communication skills, record-keeping, and interpersonal skills
  • Ability to travel 75% or more
  • Qualified candidates must be legally authorized to be employed in the United States


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