Client Relationship Consultant
1 week ago
Overview
At U.S. Bank, we strive to create an environment where our customers and business partners thrive.
We're looking for a Client Relationship Consultant to join our team in ... who will be responsible for building relationships with clients and providing them with exceptional banking services.
Salary
The estimated salary for this position is $25.15-$28.83 per hour based on the primary location of ...
Job Description
A Client Relationship Consultant at U.S. Bank builds relationships with customers by engaging them through various channels, including in-person, virtual meetings, and digital platforms.
Strong client relationships are founded on trust, which is established by assessing and addressing clients' banking needs, obtaining and processing their information, demonstrating and educating them on available deposit and loan products and services, and recommending solutions tailored to each customer's unique goals and objectives.
Responsibilities include:
- BUILDING AND MAINTAINING STRONG RELATIONSHIPS WITH CLIENTS THROUGH PROACTIVE OUTREACH AND FOLLOW-UP
- IDENTIFYING SOLUTIONS FOR NEW AND EXISTING CLIENTS BASED ON THEIR NEEDS BY EFFECTIVELY ENGAGING AND COMMUNICATING WITH THEM
- MANTAINING A WORKING KNOWLEDGE OF CONSUMER AND BUSINESS BANKING PRODUCTS AND SERVICES, INCLUDING DIGITAL PRODUCTS AND SERVICES
- PROVIDING AN OPTIMAL CLIENT EXPERIENCE, INCLUDING GREETING CLIENTS AND PROCESSING BASIC TRANSACTIONS
- DEVELOPING COLLABORATIVE PARTNERSHIPS WITH BRANCH TEAM MEMBERS AND PARTNERS TO BEST SERVE CLIENTS
Required Skills and Qualifications
To succeed in this role, you'll need:
- Four to five years of job-related retail banking experience or a combination of experience and commensurate training
- High school diploma or equivalent
- Proven ability to build and foster relationships with clients through proactive outreach and follow-up
- Ability to effectively engage and communicate with clients
- Thorough knowledge of applicable bank and branch policies, procedures, and support systems
Benefits
As a Client Relationship Consultant at U.S. Bank, you can expect a comprehensive benefits package that includes:
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
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