Retail Store Associate
4 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused Retail Store Associate to join our team at Benchmade Knife Company. As a Retail Store Associate, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a well-stocked and organized store environment.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Process cash transactions, handle returns and exchanges, and maintain accurate records.
- Maintain a clean and organized store environment, including stocking shelves and facing merchandise.
- Participate in product knowledge training and be able to communicate features and benefits to customers.
- Work collaboratively with the sales team to achieve sales goals and meet customer needs.
Requirements:
- A high school diploma or equivalent and 1-2 years of experience in a customer service role.
- Positive attitude, excellent communication skills, and a passion for delivering exceptional customer service.
- Ability to work in a fast-paced environment, multitask, and prioritize projects.
- Basic math skills and accuracy with handling cash and operating a point-of-sale system.
Benefits:
- Competitive pay and opportunities for advancement.
- Cash profit sharing and performance incentives.
- Pay for time off, including holiday, bonus holidays, vacation, sick, bereavement, and jury duty.
- Employee Assistance Program and outstanding employee discounts on Benchmade products and other partner companies.
About Benchmade:
Benchmade Knife Company is a family-owned business that values its employees and strives to create a fun, family-oriented, and entrepreneurial work environment. We offer a comprehensive rewards and benefits package, including competitive pay, cash profit sharing, and opportunities for advancement.
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