Insurance Claims Representative

7 days ago


Conyers, Georgia, United States Alacrity Solutions Full time
Job Title: Insurance Claims Representative

Alacrity Solutions is a leading provider of insurance claims services, and we are seeking a highly skilled Insurance Claims Representative to join our team. As an Insurance Claims Representative, you will be responsible for making outbound calls to report auto accidents and gathering claim information from adverse carriers.

Key Responsibilities:
  • Report claims in a secure call center environment by making outbound calls to adverse carriers.
  • Ask all required questions and obtain claim information from adverse carriers.
  • Complete call templates to reflect successful or unsuccessful reporting of each claim.
  • Provide thorough claim documentation for each claim.
  • Create invoices for files worked.
Requirements:
  • Previous experience in a customer support role.
  • Strong phone and verbal communication skills, along with active listening.
  • Ability to multitask, set priorities, and manage time effectively.
  • Knowledge of Microsoft Office, including Word, Outlook, and Excel.
  • Ability to type a minimum of 40 words per minute.
  • High school degree.
Why Choose Alacrity Solutions?
  • We offer a comprehensive benefits package, including medical, dental, vision, short- and long-term disability, life insurance, and an employee assistance program.
  • We provide a supportive work environment and opportunities for professional growth and development.
  • We are an equal opportunity employer and are committed to providing a workplace free of discrimination and harassment.


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