Insurance Operations Coordinator

6 days ago


Tacoma, Washington, United States Brown & Brown Full time
About Us

Brown & Brown is a merit-based organization that values self-starters and customer satisfaction. Our unique company culture fosters growth and excellence in all aspects of our business.


Job Summary

This role supports insurance operations by preparing checklists, obtaining quotes, processing binders, and handling policy changes. The ideal candidate will have excellent communication skills, a basic understanding of insurance terminology, and the ability to work effectively in a team environment.


Key Responsibilities
  • Attend training sessions/courses to develop and pursue industry designations
  • Print Insurance Coverage Review checklist for new accounts
  • Prepare Insurance carrier quotes at the direction of producers
  • Process insurance binders
  • Maintain department email inbox
  • Prepare Private Client renewal Summaries as needed
  • Assemble new business proposals
  • Address policy change requests by processing endorsements
  • Check policies to ensure each policy is delivered to the customer within 30 days of receipt
  • Duties are done in a team environment
  • Other duties or special projects may be assigned

Requirements
  • Bachelor's Degree (BA/BS) or equivalent with six (6) months of office experience or high school graduate with a minimum of one (1) year experience in an insurance office environment, other combination of work and/or education will be considered
  • Basic understanding of insurance and business terminology is preferred
  • Willingness and desire to increase knowledge of the personal insurance field while pursuing an industry designation
  • Fluent with Microsoft Windows, Word, and Excel
  • AMS360 experience or skills to learn software program at an accelerated ability
  • Exceptional telephone demeanor
  • Must have excellent customer service and interpersonal skills
  • Maintain a high level of confidentiality

Compensation and Benefits

The estimated salary range for this role is $22 - $24 hourly, depending on experience and qualifications. In addition to competitive pay, we offer a comprehensive benefits package, including health, financial, and mental health benefits, as well as paid time off and holidays.


Why Work with Us?

We are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives. Our Diversity, Inclusion & Belonging motto is 'The Power to Be Yourself.'



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