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Legendary Assistant Service Manager

1 month ago

Charleston, West Virginia, United States Texas Roadhouse Full time
Legendary Assistant Service Manager

At Texas Roadhouse, we're a people-first company that serves legendary food and provides legendary service. We're passionate about our work and committed to preparing our team members for tomorrow's challenges. If you're ready to be a Roadie, we're looking for an Assistant Service Manager to assist the Service Manager in managing the Front of House daily operations.

Key Responsibilities:
  • Oversee service in the Front of House and ensure compliance with all employment policies.
  • Approve and oversee all Front of House side work, including thorough training and development of employees.
  • Work during peak business times to set the pace in the Front of House and manage through hands-on supervision.
  • Ensure 100% table visitation of customers to gather insights and develop a sales strategy to improve customer experience and drive sales.
  • Lead by example and help develop employees and assistants, while maintaining a culture of passion, integrity, partnership, and fun with purpose.

We offer a comprehensive total rewards package, including medical, dental, and vision insurance, paid vacation, parental, donor, bereavement, and 100% paid maternity leave, as well as adoption assistance, short-term and long-term disability, life, accident, and critical illness insurance, identity theft protection, employee assistance program, business travel insurance, 401(k) retirement plan, flexible spending accounts, tuition reimbursements, and a monthly profit-sharing program.