Customer Service Representative

4 weeks ago


San Francisco, California, United States Signature Flight Support Corporation Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Signature Flight Support Corporation. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our clients, responding to their inquiries, resolving issues, and ensuring their overall satisfaction.
  • Communication: Communicate effectively with clients, colleagues, and other stakeholders, both verbally and in writing, to ensure seamless communication and collaboration.
  • Problem-Solving: Identify and resolve customer complaints and issues in a timely and professional manner, ensuring customer satisfaction and loyalty.
  • Teamwork: Collaborate with our team members to achieve our goals, share knowledge, and support each other in providing exceptional customer service.
  • Adaptability: Be flexible and adaptable in a fast-paced environment, responding to changing priorities and customer needs.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 3-6 months of experience in customer service, aviation, or a related field preferred.
  • Skills: Strong communication and problem-solving skills, ability to work in a team environment, and adaptability in a fast-paced environment.
  • Language: English language proficiency required.
Working Conditions

This role requires working in a fast-paced environment, interacting with clients and colleagues, and adapting to changing priorities and customer needs. The ideal candidate will be able to work effectively in a team environment, communicate effectively, and provide exceptional customer service.

Signature Flight Support Corporation is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all employees.



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