Senior Account Manager
3 weeks ago
About the Position
Integra Partners is seeking a Senior Account Manager for our Network Expansion team. This role combines strategic account management, fast-paced sales, and problem-solving skills. We are looking for candidates with exceptional account management abilities, a strong desire to sell, and a willingness to tackle new challenges associated with rapid business growth.
This role will wear multiple hats and be responsible for addressing the needs of the business. Strong candidates will be business-savvy, value operating in a client-facing capacity, and naturally solutions-based. This is a fast-paced role with a lot of autonomy, requiring a self-starter who can manage complex challenges end-to-end with limited oversight.
About the Team
Integra's Network Expansion team is responsible for the ongoing success of the Company's provider network, ensuring health plan member needs are delivered in the pursuit of patient service excellence.
The team focuses on delivering value to providers, collaborates cross-functionally, and is a key component of corporate development and success.
Our provider partners consist of leading regional and national DMEPOS vendors and manufacturers, as well as local providers, across 27 states.
Responsibilities and Duties
Actively recruit providers in new and existing markets.
Identify strategic provider partnerships.
Cultivate, maintain, enhance, and manage relationships with key clients.
Actively manage and improve the performance of providers.
Work closely with claims, customer service, and our sales teams to drive a high-performing network for our health plans.
Be the voice of the customer for our network of providers, driving better operational processes, improving technical products, and driving better outcomes with our health plans.
Serve as a point of escalation for provider needs.
Solve complex member challenges by leveraging cultivated client relationships.
Assist with member transitions.
What You Will Learn
Landscape of the DMEPOS space and industry dynamics.
Integra Partners value proposition and successful delivery to execute and drive results.
Navigation of proprietary network and claims management systems.
Provider contracting operational and workflow process and procedures.
Network adequacy regulations and requirements.
Internal cross-department collaboration with the goal of driving the Integra mission as one team.
What You Will Achieve
Closing provider deals to increase network membership.
Collaboration and coordination of provider onboarding and implementation.
Navigate and own case escalations to resolution (end-to-end problem-solving).
Building strategic relationships with network providers.
Requirements
At least five years of account management or related experience.
Sales experience, with a demonstrated ability to meet and exceed expectations.
Ability to simultaneously manage multiple recruitment campaigns, providers, and projects.
Persuasive sales acumen with documented track record of closing ability.
Strong relationship management skills.
Strong familiarity with Excel, data analysis, and Salesforce.
Strong understanding of executive-level reporting.
Healthcare industry experience is a plus.
Benefits
Competitive compensation and annual bonus program.
401(k) retirement program with company match.
Company-paid life insurance.
Company-paid short-term disability coverage (location restrictions may apply).
Medical, Vision, and Dental benefits.
Paid Time Off (PTO).
Paid Parental Leave.
Sick Time.
Paid company holidays and floating holidays.
Quarterly company-sponsored events.
Health and wellness programs.
Career development opportunities.
Remote Opportunities.
We are actively seeking new colleagues in Arizona, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Massachusetts, Michigan, North Carolina, New Jersey, New York, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Vermont, and Washington.
Our Story
Founded in 2005, Integra Partners is a leading network management company specializing in Orthotics, Prosthetics, and Durable Medical Equipment. We are reimagining access to in-home healthcare to improve the quality of life for the communities we serve.
With locations in New York City and Michigan, plus a remote workforce across the United States, Integra has a culture focused on collaboration, teamwork, and our values: One Team, Drive Results, Push the Boundaries, Value Others, and Build Community.
We're looking for energetic, talented, and dedicated individuals to join our team.
See what opportunities we have available; there may be a role for you to engage in a challenging yet rewarding career in healthcare.
We look forward to learning more about you.
Integra Partners is an equal opportunity employer. We are committed to providing reasonable accommodations and will work with you to meet your needs.
If you are a person with a disability and require assistance during the application process, please don't hesitate to reach out.
We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives.
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