Guitar Technician

1 week ago


Bridgeport, New York, United States Guitar Center Full time
Company Overview

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music.

Salary and Benefits

The estimated salary for this position is between $16.00/hr - $24.00/hr plus commission depending on background and experience. Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Job Description

As our Repair Technician, you will interact with customers, ensuring a positive customer experience. Service customer-owned instruments with a high level of craftsmanship. Maintain store owned gear, as requested. Complete warranty repair work. Additional duties as assigned.

Required Skills and Qualifications

Skilled understanding of repairing Guitars. Foundational product knowledge on Guitar Center products.

Bonus: Opportunities and Perks

A few special characteristics that make our Repair Technicians successful:

  • Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
  • Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.

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