Patient Accounts Representative

4 weeks ago


Torrance, California, United States Del Amo Behavioral Health System Full time
Job Title: Patient Accounts Representative

Del Amo Behavioral Health System is seeking a highly skilled Patient Accounts Representative to join our team. As a key member of our revenue cycle team, you will play a critical role in ensuring the accurate and timely processing of patient accounts.

Responsibilities:
  • Verify patient insurance information and secure benefits and information from payers.
  • Process and post payments, including over-the-counter and mailed payments.
  • Prepare and submit refund requests to the Business Office Director for approval.
  • Review and analyze patient account information to identify and resolve discrepancies.
  • Communicate with patients, families, and healthcare providers to resolve account-related issues.
  • Maintain accurate and up-to-date records of patient account information.
  • Collaborate with other team members to ensure seamless communication and efficient processing of patient accounts.
Requirements:
  • High school graduate or equivalent required.
  • Previous training in insurance verification and two years of experience in insurance collections in a hospital setting required.
  • Effective telephone techniques and listening skills required.
  • Working knowledge of insurance terms, reimbursement procedures, medical terminology, and hospital services, rates, and policies relating to collection activities required.

Why Join Our Team?

Del Amo Behavioral Health System offers a dynamic and supportive work environment, with opportunities for professional growth and development. Our team is committed to providing exceptional patient care and service, and we are seeking like-minded individuals to join our team.



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