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Patient Registration Coordinator

1 month ago

Northridge, California, United States Unavailable Full time
Overview

Dignity Health – Northridge Hospital Medical Center is a leading provider of compassionate, high-quality, and affordable patient-centered care. As a nonprofit community hospital, we offer a full complement of award-winning services, including the Leavey Cancer Center, a cardiovascular center, and the Center for Assault Treatment Services.



We are seeking a detail-oriented and compassionate Patient Registration Representative to join our healthcare team. The ideal candidate will have a thorough understanding of insurance policies and procedures, as well as working knowledge of medical terminology.


Responsibilities
  • Accurately and efficiently register patients for medical services, including verifying patient information and insurance coverage.
  • Obtain necessary information, such as medical history, medications, allergies, and other related information from patients and ensure that all information is entered correctly into the electronic health record.
  • Assist patients in filling out necessary paperwork and collect copays and outstanding balances at the time of service.
  • Collaborate with other healthcare professionals to ensure patients receive the appropriate care.

Qualifications
  • Minimum 1 year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.
  • High School diploma, GED, or equivalent.
  • Fire Safety certification required (have 90 days to obtain as of hire date).

Skills:

  • Thorough understanding of insurance policies and procedures.
  • Working knowledge of medical terminology.
  • Able to perform basic mathematics for payment calculation.
  • Experience in requesting and processing financial payments.
  • Intermediate to advanced computer skills.
  • Knowledge of charity care programs, as well as the various government and non-government programs preferred.

This position is represented by SEIU UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.