Cleaning and Restoration Project Manager

7 days ago


Grand Rapids, Michigan, United States SERVPRO of Southeast Grand Rapids - 10792 Full time
About SERVPRO of Southeast Grand Rapids - 10792

SERVPRO of Southeast Grand Rapids - 10792 is a leading provider of cleaning and restoration services. We take pride in delivering exceptional results and exceeding customer expectations.


Compensation Package

The Restoration Supervisor will be compensated with a competitive hourly rate of $17-$22, making this an attractive opportunity for professionals seeking stable income.


Job Description

The Restoration Supervisor plays a pivotal role in ensuring the success of our cleaning and restoration projects. Key responsibilities include:

  • Project Coordination: Coordinate production processes as scheduled to ensure quality control and efficient project completion.
  • Customer Experience Management: Manage customer satisfaction by tracking online reviews and addressing concerns promptly.
  • Supervision and Communication: Communicate clear expectations to restoration technicians and supervise their activities to achieve optimal results.
  • Documentation and Record-Keeping: Maintain detailed and accurate job files to support services provided.
  • Resource Management: Effectively manage labor and consumable item usage on assigned projects.

Additional Responsibilities

The ideal candidate will also:

  • Communicate and adhere to OSHA guidelines for job safety.
  • Manage assets by protecting and using equipment and materials responsibly.
  • Coach and train restoration technicians to enhance their skills and performance.

Requirements and Qualifications

To succeed in this role, applicants must possess:

  • A valid driver's license.
  • A high school diploma or equivalent (desired).
  • At least one year of experience in cleaning, restoration, or construction.
  • IICRC certification is beneficial but not required.

Physical Demands and Competencies

The successful candidate will demonstrate:

  • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
  • Capacity to climb ladders, work at ceiling heights, and navigate tight spaces.
  • Ability to repetitively push/pull/lift/carry objects.
  • Capacity to work with/around cleaning agents.


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