Leadership Development Specialist
1 day ago
Leadership Development Specialist
About the Job:At Lakefront Cleveland, we are committed to driving innovation and excellence in customer service and sales. As a Leadership Development Specialist, you will work alongside our team, developing skills and expertise to enhance customer satisfaction and drive business success.
Key Responsibilities:- Evaluate customer service and sales teams to ensure quality and timeliness
- Enhance customer satisfaction by focusing employee actions on loyalty and sales growth
- Establish and report performance standards for teams and individuals
- Assist in planning, executing, and scheduling meetings
- Train alongside leadership team members to acquire techniques and systems for efficient company operations
- Participate in sales, customer service, and leadership tasks
- Represent our brand as an expert ambassador
- Connect with customers, providing expert knowledge of products, sales promotions, and services
- Bachelor's degree in Business Leadership, Accounting, Communications, or related fields
- 1-2 years of experience in Leadership, Management, Sales, or Customer Service
- Influential leadership characteristics
- Invest in developing team members and their performance
- Strong organizational and time management skills, precision, and attention to details
- Professional demeanor and drive to gain new skills
- Upbeat and positive outlook
- Ability to build and maintain relationships with clients, customers, and team members
$60,000 - $80,000 per year, depending on experience
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