Restaurant Operations Manager
1 week ago
Job Summary
We are seeking a highly skilled and experienced Assistant Manager to join our team at Coastal Restaurant Concepts. As an Assistant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.
Key Responsibilities
- Monitor and direct crew members to ensure that products, service, housekeeping, and facility maintenance meet company standards and specifications.
- Train and supervise staff to ensure they have the necessary skills and knowledge to provide excellent customer service.
- Process daily reports and complete other administrative procedures in a timely and accurate manner.
- Ensure that guest service complies with Black Bear Diner standards, resolve any guest complaints, and maintain a positive outcome.
- Lead crew members each shift, assign staff to appropriate stations, and monitor breaks to ensure compliance with regulations and continuity of service.
- Maintain cash controls, enforce over/short policies, and complete all steps per company guidelines and schedules during opening or closing shifts.
Requirements
- High school degree or equivalent, with the ability to read, write, and speak English.
- Verbal and language skills to understand and communicate with guests and crew members.
- Minimum of 2 years of experience in table service concept, with supervisory experience.
- Able to work flexible schedules, including days, nights, and weekends, and have high energy to stand and work for extended periods.
- Able to safely lift and maneuver plates of food and supplies weighing up to 30 pounds.
What We Offer
We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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