Senior Financial Service Coordinator

7 days ago


Frankfort Springs, Pennsylvania, United States First Horizon Full time

We are seeking a Senior Financial Service Coordinator to join our team at First Horizon. In this role, you will be responsible for providing excellent customer service, monitoring and training team members, working with clients to discover sales opportunities, and educating customers on products and services.

Key Responsibilities:
  • Lead customer service satisfaction efforts to ensure high-quality service delivery
  • Maintain technical performance and troubleshoot issues as needed
  • Manage cash drawers and vaults while maintaining accurate records
  • Schedule tellers and optimize staffing levels for peak periods
  • Evaluate employee performance and provide coaching and feedback
  • Cross-sell financial products to meet client needs and increase revenue

We estimate the salary range for this position to be around $55,000 - $75,000 per year, based on industry standards and local market conditions.

This is a challenging yet rewarding role that requires strong communication and problem-solving skills. If you have experience in financial services and a passion for delivering exceptional customer experiences, we encourage you to apply.



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