Insulation Support Specialist

5 days ago


Macedonia, Ohio, United States TopBuild Full time
About the Role

This position is ideal for an organized and detail-oriented professional who can deliver exceptional customer service in a fast-paced environment. As a Customer Service Representative, you will play a crucial role in ensuring the success of our customers by providing world-class service and support.

Company Overview

TopBuild is a leading provider of insulation and building material services, operating over 450 branch locations across the United States and Canada. Our company values corporate social responsibility and diversity and inclusion, creating a supportive and inclusive work environment for our employees.

Salary and Benefits

The estimated annual salary for this role is between $50,000 and $70,000, depending on experience. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as Strive Wellness Program, 401(k) Matching, Paid Holiday and Paid Time Off (PTO), and more.

Key Responsibilities

Some of the key responsibilities of this role include:
  • Maintaining positive relationships with customers, providing world-class service.
  • Exemplifying excellent customer service skills, analytical thinking, and problem-solving abilities.
  • Processing and reviewing dealer orders, requests, and system-generated acknowledgments using proficient computer skills.
  • Handling customer complaints and concerns professionally and timely, referring shipping problems to the transportation function.
  • Using tact and diplomacy to navigate difficult situations and turn them into opportunities for superior customer service.

Required Skills and Qualifications

To excel in this position, you should have:
  • A minimum of 1-2 years of experience in a customer service role, preferably 3-5 years.
  • Excellent communication skills, both verbal and written.
  • Ability to perform basic math calculations.
  • Personable, enthusiastic, and engaging personality.
  • Data entry and computer skills in MS Windows environment; proficiency in Excel.

  • Machine Operator

    1 week ago


    Macedonia, Ohio, United States Service Partners Full time

    Service Partners Job OverviewWe are the largest insulation distributor of quality residential insulation products and accessories in the United States.Salary Information$60,000 - $80,000 per year, depending on experience.Job DescriptionThe Machine Operator is responsible for the daily production of MBI (Metal Building Insulation) products. This includes safe...


  • Macedonia, Ohio, United States TopBuild Full time

    About TopBuild Corp. As a leading installer and distributor of insulation and building material services nationwide, TopBuild offers exciting career opportunities for ambitious professionals. Our company operates over 450 branch locations across the United States and Canada, prioritizing corporate social responsibility and diversity and inclusion.Estimated...


  • Macedonia, Ohio, United States Optima Dermatology - Physician and Provider Openings Full time

    About the OpportunityWe are seeking a highly skilled Dermatology Care Specialist to join our team at Optima Dermatology in Macedonia and Independence, OH.ResponsibilitiesProvide exceptional dermatology care to patients with various skin conditions, utilizing strong clinical skills and knowledge of treatments and medications.Educate patients about their skin...


  • Macedonia, Ohio, United States Macedonia Dental Arts Full time

    Macedonia Dental Arts is a leading dental healthcare provider seeking a skilled Dental Care Specialist to join their team in Macedonia, Ohio.The ideal candidate will have a strong background in dentistry and excellent communication skills.Salary: $65,000 - $80,000 per year, depending on experience.Job Description:We are looking for a dedicated and...


  • Macedonia, Ohio, United States Macedonia Dental Arts Full time

    Macedonia Dental Arts is a reputable dental practice seeking an experienced Oral Health Specialist to provide high-quality care to patients.Located in Macedonia, OH, this full-time position offers a competitive salary and benefits package.You'll gain$2,500 sign-on bonusCompetitive benefits including health insurance and retirement savings plans, six paid...


  • Macedonia, Ohio, United States Ulta Beauty Full time

    Ulta Beauty is a leading beauty retailer that seeks to transform the way people experience beauty. As a dynamic and supportive employer, we offer a competitive pay range of $10.45 - $13.95 / Hour.The Beauty Service Specialist role involves engaging with guests, consulting on hair care needs, and recommending products and services. Key responsibilities...


  • Macedonia, Ohio, United States Applebee's Full time

    We are seeking a dedicated individual to join our Applebee's team as a Dishwasher. In this role, you will play a crucial part in maintaining the cleanliness and organization of our kitchen work areas, equipment, plateware, and utensils.About the JobThis is an excellent opportunity for someone who enjoys working hard in a fast-paced environment while ensuring...


  • Macedonia, Ohio, United States IntelyCare Full time

    Unlock a Fulfilling Nursing Career with IntelyCareAre you an ambitious Registered Nurse seeking a role that offers flexibility and a great salary? Look no further than IntelyCare, where you can enjoy a healthy work-life balance while providing quality patient care. As a Registered Nurse (RN) at IntelyCare, you'll have the freedom to choose your own shifts at...


  • Macedonia, Ohio, United States Silgan Dispensing Systems Full time

    Job Title: Maintenance TechnicianJob SummaryWe are seeking a skilled Maintenance Technician to join our team at Silgan Dispensing Systems. As a key member of our maintenance team, you will be responsible for ensuring the proper operation of our injection molding machinery and secondary processing equipment.Key ResponsibilitiesPerform routine maintenance and...


  • Macedonia, Ohio, United States Macedonia Dental Arts Full time

    Macedonia Dental Arts seeks an experienced Dental Hygienist to provide top-notch preventive services in a dynamic team environment.About the RoleThis is a full-time position at our state-of-the-art facility located at 10441 VALLEY VIEW RD, MACEDONIA, OH 44056. As a key member of our patient care team, you will be responsible for delivering exceptional dental...


  • Macedonia, United States TopBuild Full time

    About Your Future with Service Partners Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a "Great Place to Work" of value to you? Look no further! At Service Partners, you will be part of a diverse and inclusive team that...

  • Staffing Specialist

    3 months ago


    Macedonia, United States Tradesmen International Full time

    The Staffing Specialist (internally titled Project Coordinator) is part of a centrally managed team responsible for effectively and consistently filling client orders with qualified, safety-minded Tradesmen Field Employees (FE’s) across the Tradesmen National footprint with a market specific focus. The Staffing Specialists are a company asset, filling...


  • Macedonia, United States Home Depot Full time

    Home Depot - JobID: BD68DC3177A147DCA11A6ED1ECAD55AB [Loss Prevention / Security] As an Asset Protection Specialist at Home Depot, you'll: Prevent financial loss caused by theft and fraud; Support safety and environmental program compliance in your assigned store/multiple stores; Identify incidents of theft and fraud, review CCTV and exception reports,...


  • Macedonia, United States Home Depot Full time

    Home Depot - JobID: BD68DC3177A147DCA11A6ED1ECAD55AB [Loss Prevention / Security] As an Asset Protection Specialist at Home Depot, you'll: Prevent financial loss caused by theft and fraud; Support safety and environmental program compliance in your assigned store/multiple stores; Identify incidents of theft and fraud, review CCTV and exception reports,...


  • Macedonia, United States Girl Scouts of North East Ohio Full time

    This position is full-time, hybrid, requiring at least three days per week in our Macedonia office post training.The Product Program Specialist provides professional administrative support to the Product Program team. The employee works closely with the Product Program Team, volunteers, and caregivers to achieve sales goals, maintaining program integrity,...


  • Macedonia, United States Orkin Full time

    Overview: We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, youll be critical to helping our customers feel weve delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses. Our Customer Service Specialist...


  • Macedonia, Iowa, United States Performance Foodservice Full time

    Key Responsibilities:This role involves operating a tractor trailer and performing safety checks to ensure compliance with Department of Transportation regulations. The successful candidate will also be responsible for loading and unloading products, verifying delivery of items with customers, and obtaining signatures.A driver in this position must have...