HRIS Analyst- Service Desk Specialist
4 weeks ago
We are seeking an experienced HRIS Analyst to join our team in Seattle, WA. As an HRIS Analyst- Service Desk, you will be responsible for analyzing and resolving complex HR Service Desk challenges, focusing on enhancing data integrity and quality assurance across operations.
Key Responsibilities:- Analyze and resolve complex HR Service Desk challenges, focusing on enhancing data integrity and quality assurance across operations.
- Spearhead the integration of new services into the HR Service Desk, overseeing all phases including analysis, design, requirements gathering, user acceptance testing (UAT), documentation, and the creation of training materials.
- Identify opportunities for operational excellence within the HR Service Desk and lead transformational initiatives of small to medium scope, as directed by the department manager.
- Manage and execute complex benefits administration processes for both US and Canadian employees, ensuring compliance and efficiency.
- Provide expert analysis and leadership on projects aimed at achieving departmental objectives, adapting to changes in legislation, policies, and organizational initiatives.
- Develop and maintain comprehensive documentation for HR Service Desk processes and resources to ensure clarity and accessibility.
- Monitor and analyze HR Service Desk performance metrics using Power BI, generating insights to drive continuous improvement.
- 5+ years experience in HRIS and benefits administration, user acceptance testing (UAT), and project management.
- Bachelor's Degree highly preferred.
- Advanced Microsoft Excel proficiency.
- Power BI experience.
- PeopleSoft benefits administration and Canadian HR experience a plus.
Averro is a Veteran-Owned organization dedicated to delivering innovative talent solutions, business consulting, and technology services that propel businesses and careers forward. We live by our ethos: Be Curious | Build Trust | Empower Each Other. These values show in our commitment to client satisfaction, timely support, and unmatched consultant care. Our Aim – Your Ascent.
Averro is an equal opportunity employer, and we are committed to diversity, equity, and inclusion in the workplace. All qualified applicants will receive consideration for employment, regardless of criminal histories, consistent with legal obligations. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
View our privacy policy here: https://www.averro.com/legal/privacy-policy
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