Retail Sales Specialist

5 days ago


Venice, Florida, United States THE PAPER STORE Full time
Overview:
The Paper Store is a premiere destination for all of our customer's gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service.

Job Summary:
We are seeking a Retail Sales Specialist to deliver world-class service, achieve sales goals, and maintain merchandising standards in a fun and fast-paced retail environment. As a key member of our team, you will be responsible for providing customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach.

Main Responsibilities:
  • Sales Associate: Deliver world-class service, achieve sales goals, and maintain merchandising standards.
  • Customer Service: Provide customers with a unique shopping experience using the G.U.E.S.T. service approach.

Key Performance Indicators (KPIs):
* Act as a TPS Champion by modeling the G.U.E.S.T. service approach and consistently delivering World Class Service
* Greet and welcome every customer warmly and with enthusiasm
* Understand customer needs by asking open-ended questions
* Explain product features and benefits in relation to the customers' needs by providing in-depth product knowledge
* Suggest additional items to build onto sales by utilizing effective selling techniques
* Thank the customer sincerely and invite them to return and shop with us again

Requirements:
To be successful in this role, you will need:
* Previous experience in specialty retail is preferred, but not required
* Ability to work a flexible schedule to include nights, weekends, and holidays
* Ability to multitask while being attentive to customers and remaining flexible to the needs of the business
* Possess an ability to work well in a team environment
* Proficient in using Microsoft Office and POS Systems
* Ability to stand for long periods of time
* Professional conduct, demeanor, and attire, in compliance with company dress code
* Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques

Benefits:
We offer competitive compensation packages, including an estimated salary of $15.00 per hour, based on location. In addition, we provide opportunities for career growth and professional development, as well as a positive and supportive work environment.

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