ADP Software Administrator

4 weeks ago

Charleston, West Virginia, United States Goodwill Industries of Lower South Carolina (Palmetto Goodwill) Full time

ADP Software Administrator Job Summary

We are seeking a highly skilled ADP Software Administrator to join our team at Palmetto Goodwill. As a key member of our organization, you will be responsible for the management, maintenance, support, and development of our Human Capital Management System.

Key Responsibilities:

  • Supports the development and maintenance of the organization's ADP software platform.
  • Assists in the review, testing, and implementation of modules, enhancements, upgrades, and ongoing development.
  • Collaborates with functional and technical staff to build and maintain an end-user matrix to provide appropriate and accurate system access across the organization.
  • Provides recommendations and suggestions to increase utilization, functionality, and efficiency to support organization goals.
  • Maintains system data, validation tables, system structure, etc. Maintains data integrity and confidentiality for applicants, team members, and company information.
  • Monitors workflow setup and adjusts programming as needed to ensure appropriate notifications.
  • Ensures reporting capabilities support organizational needs; develops and implements training materials for standard and ad hoc reports; provides training to end users.
  • Troubleshoots and works directly with third-party software support to find resolutions in a timely manner.
  • Completes annual compliance reporting to include Applicant Tracking, Affirmative Action Plans, EEO-1, Vets 4212, etc. Validates and completes WOTC sec. 2 for all new hires.
  • Responsible for providing accurate reporting to support other state, federal, program, and audit reporting to meet state, federal, regulatory, compliance, and organizational needs.
  • Supports the maintenance of business-related metrics.
  • Develops a variety of SOPs, procedures, guides, manuals, and instructional tools for end-user training and support.
  • Acts as a point of contact for system-related questions. Provides training for team leaders on system use, functionality, and ongoing developments.
  • Trains new users on system access, processes, and functionality.
  • Builds forms and templates as needed. Uploads documents, information, training materials, policies, procedures, etc. for access.
  • Researches and correctly resolves data and reporting discrepancies. Elevates unresolved issues to the appropriate personnel.
  • Maintains appropriate data connectivity between recruitment and OFCCP dedicated outreach provider. Maintains the same as needed for other business supporting partners and identified needs.
  • Serves as a key liaison with third parties and other stakeholders.
  • Trains and supports system and end users on HR-related software processes to include recruitment and onboarding, new hire processing, workflow notifications, reporting, analytics, performance management, and team member self-service.
  • Explores new ways to harness HCM capabilities, improved workflows, and increase efficiencies. Identifies and communicates opportunities for improvements, streamlining, and improved efficiency.
  • Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor, and other Regulatory standards.

Work Location: In person

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