To-Go Specialist

3 weeks ago


District Heights, Maryland, United States Jackmont Hospitality Full time

Job Summary: We are seeking a highly motivated and customer-focused To-Go Specialist to join our team at Jackmont Hospitality. As a To-Go Specialist, you will be responsible for ensuring that our guests receive exceptional service and convenience while ordering take-out and delivery.

Key Responsibilities:

  • Taking orders over the phone and in person, offering to-go beverages as needed.
  • Preparing orders and organizing them into bags, ensuring 100% completeness and accuracy.
  • Greeting guests and drivers within 30 seconds, cashing out orders and ensuring satisfaction.
  • Responsible for accurate cash handling and performing side duties such as answering the phone and expediting orders.
  • Stocking the to-go area and maintaining a clean and organized workspace.

Qualification Requirements:

  • Good verbal communication skills.
  • High energy level and ability to work in a fast-paced environment.
  • Customer service skills and ability to resolve conflicts.
  • Teamwork and professionalism.

About Us: Jackmont Hospitality is a leading provider of hospitality services, dedicated to delivering exceptional experiences to our guests. We are committed to providing a positive and supportive work environment for our team members.


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