Program Manager and Delivery Expert
1 week ago
Job Summary
Fidelity TalentSource LLC is seeking an experienced Program Manager to join our team. This role will be responsible for delivering critical Contact Center transformation initiatives across the firm.
About the Role
As a Program Manager, you will work closely with various teams to ensure the successful delivery of these initiatives. Your primary objective will be to develop and execute comprehensive project plans, manage dependencies, identify and mitigate risks, and communicate progress to stakeholders.
Requirements and Qualifications
- 10 years of experience in large Project or Program Management using Agile frameworks and processes.
- A continuous improvement mindset working in an agile environment.
- Scrum @ Scale experience is a plus.
- Strong analytical, organizational, and communication skills are essential.
- Ability to contribute to team efforts, conceptual thinking, problem-solving, and situational thinking.
- Demonstrated team leadership, priority management, and influence at all levels of the organization.
- Experience interacting with senior leadership and presenting business outcomes.
- Proven track record of collaboration across organizations, relationship building, and diplomatic skills.
What We Offer
Fidelity TalentSource offers a competitive salary range of $120,000 - $180,000 per year, depending on experience. In addition, we provide a dynamic work environment, opportunities for professional growth, and a chance to make a meaningful impact in the financial services industry.
About Fidelity TalentSource
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We strive to create a culture of inclusion and belonging, empowering associates to make smart financial decisions and reach their goals.
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