Catering Operations Specialist

7 days ago


Austin, Texas, United States Chi'Lantro Full time

About Us

Chi'Lantro is a dynamic Korean BBQ inspired lifestyle fast casual brand that has captured the hearts of food enthusiasts in Austin, Houston, and San Marcos. Established in 2010, our founder Jae Kim pursued his vision with determination and passion, maxing out his credit cards to start a food truck business.

Salary Information

We offer a competitive salary of $15 per hour, ensuring you earn a fair wage for your hard work. Plus, you'll have the opportunity to share in our store's tip pool, enjoy a delivery stipend of $20 per delivery, and benefit from flexible scheduling.

Job Description

We're seeking a motivated Catering Driver who will be responsible for delivering exceptional customer service and setting up caterings. Your primary duties will include:

  • Completing Crew Member training to understand store operations and menu knowledge.
  • Assisting the team at store level when needed.
  • Coordinating with the General Manager to accept and pick up orders for stores to deliver.
  • Following established delivery schedules and maintaining timely deliveries.
  • Communicating with Managers on Duty or the Catering Department to alert them of potential problems with orders.
  • Checking address ahead of time to ensure a timely delivery.
  • Double-checking order with packslip prior to departure to prevent missing/incorrect items and checking order upon arrival at destination.
  • Delivering and setting up the catering order.
  • Providing excellent customer service by delivering orders with a positive and professional attitude.
  • Addressing customer inquiries and concerns courteously and promptly.

Required Skills and Qualifications

To succeed in this role, you'll need to possess:

  • A positive attitude.
  • Strong communication skills.
  • Commitment to excellence and high standards with a passion for the client.
  • A valid driver license and proof of auto insurance.
  • Reliable means of transportation.
  • Clean driving record.
  • Food Handler's Certification.
  • At least 18 years of age.

Benefits

We offer a range of benefits to support your well-being and career growth:

  • Free Chi'Lantro shift meals.
  • Health insurance eligibility.
  • Opportunities for professional and personal growth.

About You

You'll be an ideal candidate if you're passionate about delivering exceptional customer experiences and are committed to excellence. We welcome applications from motivated individuals who share our values and are eager to join our dynamic team.



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