Administrative Support Specialist for Clinical Operations

7 days ago

Windsor Mill, United States Everstand Full time

Job Summary:

We are seeking an experienced Administrative Support Specialist to join our clinical operations team at Everstand. As a key member of our support staff, you will provide exceptional administrative assistance to our clinical teams, ensuring seamless day-to-day operations and contributing to the delivery of high-quality patient care.

About the Role:

This is a full-time position working Monday through Friday, 8:30 a.m. to 5 p.m., with occasional evenings, on-site and off-site attendance at meetings, and eligibility for flex schedule within pay week and telework up to one day per week at supervisor's discretion.

Responsibilities:

  • Administrative Support:
    • Provide administrative assistance to clinical teams, including scheduling appointments, coordinating travel arrangements, and managing calendars.
    • Maintain accurate and up-to-date records, files, and databases, adhering to confidentiality and data security protocols.
    • Assist with preparation of meeting materials, presentations, and reports, as needed.
    • Manage office supplies, maintain inventory, and perform other administrative tasks as assigned.
  • Communication and Coordination:
    • Communicate effectively with patients, families, healthcare providers, and internal stakeholders to ensure smooth operations and address concerns.
    • Coordinate with vendors, suppliers, and external partners to facilitate services and procurements.
    • Participate in cross-functional teams to achieve departmental goals and objectives.
  • Problem-Solving and Continuous Improvement:
    • Identify and report process improvements, proposing solutions to enhance efficiency and quality of services.
    • Collaborate with colleagues to resolve issues, implement changes, and standardize procedures.

Requirements:

To be successful in this role, you should possess:

  • A high school diploma or equivalent and a minimum of four years of experience in an administrative role, preferably in a healthcare setting.
  • Bachelor's degree and two years of experience in a related field may also be considered.
  • Excellent communication, organizational, and problem-solving skills, with ability to work independently and collaboratively as part of a team.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with electronic health records (EHRs) systems.
  • Ability to maintain confidentiality, handle sensitive information, and adhere to HIPAA guidelines.
  • Willingness to learn and adapt to new technologies, processes, and procedures.

Compensation:

The estimated salary range for this role is $45,000 - $55,000 per year, commensurate with experience and qualifications.

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