Senior Manager, Product Operations Lead

4 weeks ago


Juneau, Alaska, United States HealthEdge Full time
Job Description

HealthEdge is seeking a highly skilled and experienced Senior Manager, Product Operations to join our empowered product team. As a key member of our team, you will be responsible for implementing and optimizing systems and processes to support product management, aggregating and synthesizing qualitative and quantitative customer feedback to inform product decisions, and managing and optimizing the tools and systems used by product managers to ensure efficiency and data integration.

Key Responsibilities
  • Implement and optimize systems and processes to support product management
  • Aggregate and synthesize qualitative and quantitative customer feedback to inform product decisions
  • Manage and optimize the tools and systems used by product managers to ensure efficiency and data integration
  • Develop and maintain internal documentation and training materials to support team readiness
  • Act as a strategic advisor to product leaders, providing insights and recommendations based on data and customer feedback
Requirements
  • 10+ years of product management experience, including 5+ years in a leadership role within the healthcare industry, B2B Enterprise SaaS
  • Ability to implement and optimize systems and processes to support product management process, enhancing efficiency and data integration
  • Skilled in implementing systems to manage change and improve overall efficiency within the product management function
  • Experience acting as a strategic advisor to product leaders, providing insights and recommendations based on data and customer feedback
  • Strong analytical and problem-solving abilities, with experience in aggregating and synthesizing qualitative and quantitative customer feedback
About HealthEdge

HealthEdge is a leading provider of software solutions for the healthcare industry. We are committed to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace where all employees have the opportunity to belong, make an impact, and deliver excellent software and services to our customers.



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