Medical Front Office Coordinator
1 week ago
Axia Women's Health is one of the largest independent women's health care groups in the United States, with a mission to create a more caring and connected women's healthcare community. Comprised of nearly 500 providers and 200 care center locations across five states, Axia Women's Health leads the way in women's health by offering exceptional care in obstetrics, gynecology, fertility, maternal-fetal medicine, urogynecology, hormone therapy, weight management, and laboratory services.
Our corporate headquarters are located in Oaks, Pennsylvania, and Voorhees, New Jersey. As we continue our impressive growth across the Mid-Atlantic region, we're currently recruiting a Medical Front Office Coordinator to help us provide quality OB/GYN care at our locations in Mount Laurel, NJ, Hammonton and Turnersville, NJ.
Job OverviewThe Medical Front Office Coordinator will be responsible for greeting patients, activating patient files, and providing support to patients and medical staff. Key job duties include:
- Promptly and professionally answering telephone calls and retrieving messages via answering service, routing calls as needed, and offering voicemail, paging, or redirection of calls.
- Greeting patients/visitors, assisting and directing them accordingly, and phone or paging employees to meet visitors, directing visitors to appropriate waiting areas, and screening solicitors for relevance to organizational needs.
- Explaining financial requirements to patients and collecting and recording copays as required.
- Maintaining confidentiality regarding all patients and verifying insurance and billing balances.
- Performing registration functions for new and existing patients, scheduling appointments, and adhering to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience. Full-time benefits eligibility begins the first month after hire, including immediate 401(k) matching contributions, generous PTO, and access to Axia providers at little to no cost through our medical insurance. We welcome candidates who can adapt to changing priorities, work well in a fast-paced environment, and prioritize teamwork over individual goals.
RequirementsTo be successful in this role, you should have:
- Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently in a dynamic environment.
- Strong attention to detail and ability to maintain confidentiality.
- Flexibility to work one evening shift per week (12-8pm or 8am-4:00pm).
At Axia Women's Health, we're passionate about creating a community where our colleagues and patients feel empowered to be their authentic selves. We welcome individuals from diverse backgrounds and celebrate our unique experiences and differences. As an Equal Opportunity Employer, we're committed to fostering an inclusive work environment that promotes growth and success for everyone.
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