Insurance Customer Service Representative
7 days ago
Job Overview
We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional service to our clients, exceeding their expectations, and building long-lasting relationships.
Estimated Salary: $40,000 - $60,000 per year, depending on experience and location.
Responsibilities:
- Establish strong customer relationships through effective communication, empathy, and problem-solving skills.
- Provide accurate and timely responses to client inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-centric approach to educate clients about various insurance options, identifying their needs and preferences.
Benefits:
- Competitive salary with opportunities for growth and advancement.
- Simple IRA plan for retirement savings.
- Group life insurance benefits for added security.
- Paid time off, including vacation and personal/sick days, to maintain work-life balance.
- Valuable experience and training to enhance your career prospects.
Requirements:
- Excellent written, verbal, and listening communication skills.
- Self-motivation, with the ability to work independently and as part of a team.
- Attention to detail, with a focus on accuracy and precision.
- Proactive problem-solving skills to resolve complex issues efficiently.
- Dedication to delivering exceptional customer service.
- Ability to effectively relate to diverse clients, understanding their unique needs and concerns.
- A Property and Casualty license (must be able to obtain).
- A Life and Health license (must be able to obtain).
About Us:
As a State Farm agent's team member, you will have the opportunity to work with a dynamic and supportive team, dedicated to delivering exceptional service to our clients. Our team members enjoy a collaborative and inclusive work environment, with opportunities for growth and development.
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