Front Desk Manager
6 hours ago
At Westdrift Manhattan Beach, we are seeking a skilled and detail-oriented Front Desk Manager to join our team. This is a full-time position that requires exceptional communication skills, attention to detail, and the ability to work in a fast-paced environment.
**Estimated Salary:** $60,000 - $80,000 per year, depending on experience.
Company Overview:
Westdrift Manhattan Beach is a luxurious beachfront resort located in Manhattan Beach, California. Our hotel offers stunning ocean views, world-class amenities, and exceptional service. As a Front Desk Manager, you will be an integral part of our guest services team, responsible for ensuring that every guest has a memorable stay with us.
Job Description:
The Front Desk Manager will be responsible for overseeing the front desk operations, including checking in and out guests, handling room assignments, and managing guest requests. The ideal candidate will have excellent communication skills, both verbal and written, and be able to work effectively in a team environment. Other responsibilities include:
- Assigning rooms to guests based on their preferences and availability.
- Managing guest requests and resolving any issues that may arise during their stay.
- Maintaining accurate records of guest interactions and requests.
- Collaborating with other departments, such as housekeeping and food and beverage, to ensure seamless service delivery.
- Providing exceptional customer service and exceeding guest expectations.
Required Skills and Qualifications:
To be successful in this role, the ideal candidate will possess the following skills and qualifications:
- High school diploma or equivalent required; degree in hospitality or related field preferred.
- Minimum 2 years of experience in a front desk or guest services role.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Basic math skills and accuracy with handling cash and credit transactions.
Benefits:
We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. Additionally, we provide opportunities for professional growth and development, as well as a fun and dynamic work environment.
How to Apply:
If you are a motivated and results-driven individual who is passionate about delivering exceptional guest service, please submit your application today.
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