IT Support Specialist

1 week ago


Long Beach, California, United States Aimbridge Hospitality Full time

**About the Role**

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This position involves delivering exceptional technical support to our valued guests and staff, ensuring seamless experiences across all aspects of IT services. To excel in this role, you will need excellent communication skills, a keen analytical mind, and the ability to troubleshoot complex problems with ease.

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**Key Responsibilities**

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  • Diagnose and resolve software and hardware issues efficiently
  • Maintain accurate records of requests, including tracking and prioritization
  • Install, configure, and upgrade various IT systems and equipment
  • Provide technical guidance to improve system utilization and efficiency
  • Collaborate with team members to ensure consistent and high-quality service delivery

**Requirements**

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To be successful in this position, you should possess a strong foundation in IT principles, excellent problem-solving skills, and the ability to work independently with minimal supervision.

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**Benefits Package**

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We offer a competitive compensation package, including:

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  • A starting salary range of **$25.00-$31.50 per hour**, based on location and experience
  • Comprehensive medical, dental, and vision coverage
  • Short-term and long-term disability insurance
  • Term life and accidental death & dismemberment insurance
  • Paid time off and employee assistance program
  • 401(k) retirement plan with company match

**Evolution Hospitality**

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We are a global leader in third-party hotel management, operating over 1,550 hotels across the United States and abroad. Our diverse portfolio includes top international brands, luxury hotels, destination resorts, and lifestyle hotels.

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As a member of our team, you'll have opportunities to grow professionally, develop new skills, and contribute to our mission of providing exceptional hospitality experiences. Join us and become part of a dynamic team that thrives on innovation, collaboration, and excellence



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