Learning and Development Manager
4 weeks ago
The Learning and Development Manager will play a critical role in ensuring new teammates receive a comprehensive and engaging onboarding experience, setting them up for success in their role within our organization. This position will have a heightened focus on onboarding for all Sales roles within the organization.
Duties & Responsibilities- Develop, maintain, and implement new teammate onboarding resources tailored to role-specific training.
- Design training modules, materials, and resources related to Onboarding and Sales Capabilities.
- Collaborate with the business to evaluate new teammate onboarding processes and enhance role-specific onboarding processes based on feedback and data.
- Support teammates and leaders in the field through shadow days known as RED Rides to ensure teammates and leaders have the support, knowledge, and skills needed to onboard with excellence.
- Minimum of 2 years' previous experience in a customer-facing sales role within a similarly situated industry.
- Knowledge of Adult Learning Styles with a focus on the design, development, implementation, and evaluation of training programs.
- Comfortable facilitating training content to varying sizes of audiences but in-person and virtually.
- Ability to manage a diverse portfolio of projects, quickly mediate between competing priorities, prioritize work, and practice effective time management.
Office Environment
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