Customer Service Associate
7 days ago
Are you passionate about delivering exceptional customer experiences? Do you have a knack for helping others and building strong relationships?
We're looking for a talented Member Frontline Service Associate to join our team at Sam's Club in Casper, WY. As a key member of our sales team, you'll play a vital role in providing top-notch service to our members, ensuring they have an excellent shopping experience.
About the Role:- Salary: $17.00 - $24.00 per hour (plus additional compensation in the form of premiums)
- Job Description: Maintain area of responsibility in accordance with Company policies and procedures by handling returns, zoning the area, arranging merchandise, and identifying shrink and damages.
- Key Responsibilities:
- Maintain exit areas, review member receipts, acknowledge members, and identify their needs.
- Assist members with purchasing decisions, locate merchandise, and process member purchases.
- Resolve member issues and concerns, promote Sam's Club products and services, and provide guidance on self-service technology.
- Secure and safeguard Sam's Club assets and property by observing potential criminal activity and maintaining paperwork and documentation.
- Minimum Qualifications: Customer Service, Retail experience, operating front-end equipment, working with mobile retail applications.
- Preferred Qualifications: Working knowledge of retail operations, ability to work in a fast-paced environment, and excellent communication skills.
- Competitive Pay: Earn $17.00 - $24.00 per hour (plus additional compensation in the form of premiums).
- Performance-Based Bonus Awards: Receive bonuses based on your performance and contributions to the team.
- Comprehensive Benefits Package: Enjoy health benefits, 401(k), stock purchase, company-paid life insurance, and more.
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