Commercial Sales Director

3 weeks ago


Libertyville, Illinois, United States AutoZone Full time
Job Description

The Commercial Sales Manager is responsible for driving commercial sales within their AutoZone location. The role involves developing and maintaining positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory.

The Commercial Sales Manager exceeds customer expectations by delivering exceptional customer service to all AutoZone commercial accounts by living the company's pledge every day.

Key Responsibilities
  • Achieve growth and hit sales targets by successfully maintaining and developing commercial sales.
  • Develop new accounts through face-to-face and telephone contact with potential customers.
  • Act as the primary contact for commercial customers and maintain open lines of communication between AutoZone and commercial customers.
  • Ensure efficient delivery of products by planning delivery routes and managing drivers.
  • Act as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry.
  • Maintain records and billing for commercial accounts and process returns and reconciliations.
  • Visit commercial accounts and ensure accounts are serviced and deliveries are made as promised.
  • Contribute to the AutoZone 'one-team' environment by assisting customers and AutoZoners with various aspects of the business.
  • Build and maintain strong relationships with management teams and assist with training and developing drivers, commercial specialists, and other AutoZoners as directed.
  • Maintain a safe working environment and ensure AutoZoners are implementing safe practices.
  • Follow proper accident and claim procedures and comply with safe driving rules and procedures.
Requirements
  • High School Diploma or equivalent.
  • Basic knowledge of automotive parts.
  • Effective leader with excellent communication skills, strong decision-making abilities, and excellent selling skills.
  • Ability to lift, load, and deliver merchandise.
  • Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekend shifts.


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