Restaurant Host/Hostess

3 weeks ago


Little Rock, Arkansas, United States Petit and Keet Full time
Host/Hostess Role:

We are seeking a highly skilled and enthusiastic Host/Hostess to join our team at Petit & Keet. As a Host/Hostess, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive.

Key Responsibilities:

Greet guests and manage the waiting list

Provide menus and answer initial questions

Seat guests at tables or in waiting areas

Assign guests to tables based on preferences and table rotation

Engage with guests to ensure satisfaction with food and service

Respond to complaints and resolve issues

Answer phone calls, take reservations, and answer questions

Maintain a knowledge of the menu and assist with other positions as needed

Provide exceptional customer service

Requirements:

High school diploma or equivalent preferred

Ability to provide top-notch customer service in a fast-paced environment

Positive attitude and ability to work well under pressure with all restaurant staff

Ability to work in a standing position for long periods of time

Ability to safely lift and maneuver trays of food when necessary

Willingness to follow instructions and ask questions for clarification if needed

Ability to handle money accurately and operate a point-of-sale system

Ability to work in a busy restaurant environment

Restaurant experience a plus
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