Restaurant Host/Hostess
3 weeks ago
We are seeking a highly skilled and enthusiastic Host/Hostess to join our team at Petit & Keet. As a Host/Hostess, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive.
Key Responsibilities:
Greet guests and manage the waiting list
Provide menus and answer initial questions
Seat guests at tables or in waiting areas
Assign guests to tables based on preferences and table rotation
Engage with guests to ensure satisfaction with food and service
Respond to complaints and resolve issues
Answer phone calls, take reservations, and answer questions
Maintain a knowledge of the menu and assist with other positions as needed
Provide exceptional customer service
Requirements:
High school diploma or equivalent preferred
Ability to provide top-notch customer service in a fast-paced environment
Positive attitude and ability to work well under pressure with all restaurant staff
Ability to work in a standing position for long periods of time
Ability to safely lift and maneuver trays of food when necessary
Willingness to follow instructions and ask questions for clarification if needed
Ability to handle money accurately and operate a point-of-sale system
Ability to work in a busy restaurant environment
Restaurant experience a plus
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