Restaurant Shift Manager
7 days ago
We are seeking a highly motivated and experienced Team Lead to join our team at Zaxby's. As a Team Lead, you will be responsible for overseeing the daily operations of the restaurant, ensuring that all tasks are completed efficiently and effectively.
**About Us:**
Zaxby's is a fast-casual chicken chain known for its high-quality food, friendly service, and welcoming atmosphere. We are committed to providing an exceptional dining experience for our guests, while also creating a positive and supportive work environment for our team members.
**Job Summary:**
The Team Lead will be responsible for leading a team of servers, hosts/hostesses, and kitchen staff to ensure seamless execution of our menu items and excellent guest service. The ideal candidate will have prior leadership experience in the food service industry, excellent communication skills, and a passion for delivering exceptional customer experiences.
**Responsibilities:**
* Lead a team of 10-15 employees to achieve sales goals and provide exceptional guest service
* Manage labor costs, inventory levels, and maintain a clean and organized workspace
* Train new hires on Zaxby's policies, procedures, and menu offerings
* Monitor and maintain a safe working environment, adhering to OSHA standards and company safety protocols
* Collaborate with management to develop and implement marketing promotions and events
* Other duties as assigned
**Requirements:**
* Prior leadership experience in the food service industry (at least 2 years)
* High school diploma or equivalent required; some college coursework preferred
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment with a focus on teamwork and collaboration
* Availability to work flexible hours, including evenings and weekends
**Benefits:**
* Competitive hourly rate: $18-$22 per hour (based on experience)
* Comprehensive benefits package, including medical, dental, and vision insurance
* Paid time off and holidays
* Opportunities for advancement and professional growth
* Discounts on Zaxby's menu items and merchandise
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