CRM Assistant Manager
4 weeks ago
At Richemont Americas, we strive to create a diverse and inclusive community where talent from various backgrounds and experiences come together to drive excellence. As a CRM Assistant Manager, you will play a key role in optimizing the client experience by managing databases, analyzing data, and collaborating with cross-functional teams.
Key Responsibilities:- Generate monthly reports on client metrics, including segmentation, retention, and acquisition, using data visualization tools.
- Communicate technical findings to non-technical stakeholders, facilitating effective cross-functional collaboration.
- Collect, organize, and analyze data to recommend specific actions.
- Coordinate implementation of action plans based on performance analysis.
- Develop reports to measure KPIs and monitor ROI resulting from CRM initiatives.
- Bachelor's degree in business or a related field.
- 3-5 years of experience in analytical, CRM, or clienteling work.
- Proficiency in data visualization tools, such as Looker.
- Strong communication skills in English and Spanish, with Portuguese as a plus.
Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, as well as income protection solutions and a 401(k) plan with employer match. We prioritize work-life balance and offer paid time off, a wellness reimbursement benefit, and access to the employee assistance program.
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Enrollment Technology Manager
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Enrollment Technology Manager
4 weeks ago
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Systems Administrator
4 weeks ago
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Sales and Customer Service Assistant Manager
4 weeks ago
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Student Service Specialist
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Enterprise Systems Specialist
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Inside Sales Representative
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Sales Representative
4 weeks ago
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Administrative Support Specialist
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Administrative Front Desk Coordinator
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